Understanding GDPR: What it is and why it matters to you

GDPR and data protection is a cause of complex concern for those of us in the global mobility space.

It’s been six years since the EU regulation came into force, and while it should be a basic regulatory compliance issue, it frequently causes stress—particularly when it comes to understanding the roles and responsibilities of all parties involved.

Recently, Australia has seen a growing focus on privacy laws, with the Privacy Legislation Amendment Bill introduced in 2023, signalling potential alignment with GDPR principles. In fact, the Australian government is considering significant updates to its Privacy Act, including stricter rules around data collection and penalties for breaches. Notably, the Office of the Australian Information Commissioner (OAIC) reported a 26% increase in data breach notifications in the first half of 2024, with businesses facing rising pressure to comply with international data standards like GDPR.

Here, we bring you a brief low-down on this critical topic.

Caitlin Pyett, Crown World Mobility Global Consulting Lead, is joined by Gary Maguire, Crown Worldwide Group’s Chief Risk Officer and Chris Davis-Pipe, Vice President for IT, to take a closer look at what GDPR is, why understanding it is so important, and how it informs every aspect of Crown’s data protection and privacy processes – from training to technical and organisational controls.

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